Event: TSIA Interact 2021 Organ izer: TSIA   Location: Virtual Talk description The speed with which field service teams are developed and enabled to acquire next-generation skills, master never-seen-before technologies or products is far more critical now to meet the challenges of complex next-generation products and customer expectations in a fast-paced business environment. The biggest challenge now is how to rapidly reduce time to proficiency of employees to stay competitive in the market. The goal of this session is to educate field service leaders and training managers on how to design a speed-enabling eco-system that would positively develop proficiency of employees in the field at an accelerated rate, and then contributes towards shortening overall time to proficiency of the field teams. Based on extensive research with 85 world leaders from 70 best-in-class organizations, this session will provide powerful insights drawn from 66 success stories spanning 40 industries and 7 countries. The field service leaders and training managers will walk out with a new leadership style and a framework to rethink actions to shorten time to proficiency in the field services skills. Takeaways

• Why time to proficiency is
• a competitive weapon in today’s environment
• Role of technology in changing workplace learning, training and performance processes
• Learn how 70 organizations used technologies to shorten time to proficiency
• Using technologies, systems and processes to baseline and track time to proficiency
• How to leverage current technologies shorten time to proficiency
• How to evaluate future technologies for impact on workforce time to proficiency
• How new technologies can help to accelerate workforce development rapidly
• Assessing the potential of current and future technologies in accelerating performance
• What to consider when implementing new technologies for learning or education
• An integrated system thinking on measuring, tracking and reducing time to proficiency

  Check out details of my session: https://www.tsia.com/conference/agenda/session-detail?sessionName=How%20to%20Rapidly%20Reduce%20Time%20to%20Proficiency%20of%20Field%20Service%20Employees%20at%20the%20Speed%20of%20Business&sessionId=1253