
Training Effectiveness Measurement for Large Scale Programs
A Book by Dr Raman K Attri
‘Evaluation is not an afterthought to training, but rather is meant to be integrated into the entire learning and development process.’ (James Kirkpatrick, 2016)
TRAINING EFFECTIVENESS MEASUREMENT FOR LARGE SCALE PROGRAMS: DEMYSTIFIED! A 4-Tier Practical Model for Technical Training Managers
by Dr. Raman K. Attri
Published by Speed To Proficiency Research: S2Pro©
Published: Nov 2018
ISBN: 978-981-11-8990-6 (e-book) $3.99
ISBN: 978-981-11-417672 (paperback) $7.99
4-Tier Training Return on Effectiveness (ROE) Model – a practical, highly intuitive, training effectiveness measurement model for engineers for technical large-scale programs
This book addresses the challenges typical technical training managers, and other technical managers face in justifying the return on investment of their programs, particularly for large-scale, investment-intensive programs. This book describes a very intuitive and practical model for the measurement of the effectiveness of technical training programs. The book is based on a 4-tier Return on Effectiveness (ROE) model developed through years of research, observation, and experience. The ROE model uses four simple indices: training reaction index, improvement index, effectiveness index, and impact trends to convey a full picture of the effectiveness of a training program. This feedback-based and data-based approach enables training managers with a step-by-step approach to collect data, measure important indicators and compute the indices to present evidence of the effectiveness of their training programs to the executives.
This book is meant for technical training managers who manage the large-scale complex training programs, who are often required to present the value of the training to financial and management executives. This book is good for junior or middle-level training managers to understand the basic approach for measurement of effectiveness of technical training. This book provides a practical method of measuring training effectiveness based on ‘common sense’ business metrics technical training and engineering program leaders use in the normal course of work, without aiming too big to develop their business or financial acumen.
Chapter 1 outlines the critical challenge of measuring effectiveness of training, particularly large-scale technical training programs.
Chapter 2 introduces the 4-tier simple ROE model and outlines all the six steps of data collection involved in this model.
Chapter 3 discusses the Tier-1 and explains the Reaction Index as a metrics to measure.
Chapter 4 discusses how to measure and establish Improvement Index as a metric to measure training effectiveness.
Chapter 5 establishes the process of computing the Effectiveness Index, a key measure reflecting effectiveness of the training programs.
Chapter 6 introduces the final tier of the model to compute the Impact Trends for long-terms gains from a training program.
Chapter 7 concludes the final thoughts and general guidelines for the training managers to use the 4-tier ROE model.
Chapter 1: TRAINING ROI MEASUREMENT CHALLENGE
Measuring Training ROI
The research
CHapter 2: THE 4-TIER ROE MODEL
Data collection
Step 1: Skills and knowledge drawn from job performance metrics
Step 2: Pre-Training baseline data
Step 3: Post-training self-assessment data
Step 4: Post-training supervisor’s assessment rating (3 months after)
Step 5: Quarterly job performance data
Step 6: Quarterly Business performance indicators
Chapter 3: TIER-1: REACTION INDEX
Measurement
Data Collection
Intent
Applying the model
Making Training Decisions
Chapter 4: TIER-2: IMPROVEMENT INDEX
Measurement
Data Collection
Applying the model
Intent
Making Training Decisions
Chapter 5: TIER-3: EFFECTIVENESS INDEX
Measurement
Data Collection
Intent
Applying the model
Making Training Decisions
Chapter 6: Tier-4: IMPACT TRENDS
Measurement
Data collection
Intent
Applying the model
Chapter 7: FINAL THOUGHTS
REFERENCES
Raman K Attri is a corporate business researcher, learning strategist, and management consultant with a strong zeal to enable people to unravel human learning and performance. He specializes in providing the competitive and strategic value to the organizations by accelerating time-to-proficiency of employees through well-researched models. He holds a doctorate in business from Southern Cross University, Australia. His international professional career spanned over 25 years across a range of disciplines such as scientific research, systems engineering, management consulting, training operations, professional teaching, and learning design. A strong proponent of learning as the core of human success, he provides advisory on accelerated learning techniques which earned him over 60 educational credentials including doctorate degrees, three masters’ degrees and tens of international certifications. Despite physical disability since childhood, he leveraged it to learn, research and test a range of “how to methods” to accelerate the rate of personal learning and professional performance at the workplace. He has published his methods in scholarly journals, blogs, books, and conferences. He also runs a non-profit consulting forum focused on researching strategies to accelerate speed to proficiency.
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